

This habit would help to ensure that a BA has understood and has importantly confirmed this understanding at the very start of their involvement with a proposed change initiative. For example, where a ‘solution’ has been proposed without a clear understanding of the opportunity or problem. The ‘Seek first to understand and then to be understood’ habit could be applied to inform the approach for business analysis work. Also, they often need to influence and persuade with regard to the required change outcomes. BAs need to understand the environment within which they work, the root causes of problems and issues, and the priorities and beliefs held by stakeholders. What can Business Analysts Learn from this habit?ĭeveloping this habit is essential for BAs wishing to work effectively as understanding and influencing others is essential during business analysis work. As a basis for developing the habit of active listening this approach can be extremely effective. The stick is then passed on to the person that had previously listened, again the same rules are applied. The person that they are speaking to cannot speak, unless to ask questions, until the stick holder is satisfied that they have been listened to. The premise behind this is the physical holding of a stick (a pen or other object can be used) for the person that is talking. To help develop this habit Covey introduces the concept of the ‘Indian Talking Stick ( ). When Lou wants Alex to show interest in some new endeavour, unsurprisingly, there may be a similar lack of interest! Lou misses out on opportunity to enhance the relationship and to learn about a hobby that could be enjoyable if they showed an interest. As a result, Alex might feel angry or upset due to Lou’s apparent inattention. Perhaps Alex has started a new hobby that they are describing with great enthusiasm, yet Lou fails to pay attention and misses out on understanding what it is that their partner enjoys about it or their reasons for starting it. As with the other habits, this habit can be applied to your personal or work life.Īs an example, let’s apply this habit to a discussion between two partners, Alex and Lou. This habit is a great place to start when you wish to increase your effectiveness or you need to influence others. On an individual basis this provides a platform for the other person to feel validated and affirmed. The habit provides a strong basis for developing and demonstrating empathy towards another person’s or group’s perspective. Since founding Saddleback Church in 1980, Rick Warren continues to be at the forefront of the evangelical movement, encouraging churches everywhere to be a sanctuary for hope and healing.Developing this habit means that by default you listen, pay attention and understand before you put seek to put your view across. The various ministries Pastor Rick has created are a multi-faceted expression of his heart to bring the whole Gospel to the whole world. Rick Warren is an innovative pastor, renowned author, and global influencer.
#Seek to understand before being understood full#
(See the full teaching on the Bible App.) Only then can you begin to work through conflict in a Christ-like way. When you take on the character of Christ, the desire to understand before being understood becomes more natural. Only Jesus can make you more interested in someone else’s interests than in your own. Only Jesus can change my perspective-and yours. You won’t see their fear, their pain, or the injustice they’ve faced.

If you’re not willing to seek to understand and acknowledge other perspectives, you won’t be able to see the hurt in other people. You must have the same attitude that Christ Jesus had” (NLT). Philippians 2:4-5 says, “Don’t look out only for your own interests, but take an interest in others, too. Seeking to understand first also allows you to see the other person’s perspective. We are often so busy trying to get people to see things our way that we don’t stop to listen to what they are saying. The Bible says, “A person who answers without listening is foolish and disgraceful” (Proverbs 18:13 ICB). You cannot hope to be understood until you are willing to do the same for others. Try to figure out what the other person is thinking and saying before you try to convince them of your perspective. When you’re in conflict, the loving and Christlike way to defuse tension is to seek to understand before being understood.
